QuickBooks Error H202 is one of the most common multi-user mode errors encountered by businesses using QuickBooks Desktop. It usually pops up when a user tries to switch into multi-user mode but QuickBooks cannot reach the company file located on another system. If you’re facing QuickBooks Error H202, don’t worry—we’re here to help with step-by-step solutions and professional advice.
QuickBooks Error H202 occurs when QuickBooks cannot connect to the company file in multi-user mode—learn how to fix it or call +1-866-500-0076.
What is QuickBooks Error H202?
QuickBooks Error H202 signals a communication problem between your computer and the server hosting the company file. Essentially, your workstation is unable to access the company file stored on another system due to configuration issues or network interruptions.
Why Does QuickBooks Error H202 Occur?
There are several potential causes behind Error H202, and identifying them can lead you to the right fix:
- Incorrect Hosting Configuration on the workstation or server.
- Blocked QuickBooks Services by Windows Firewall or third-party security applications.
- Damaged or Misconfigured .ND File, which allows QuickBooks to access the network.
- Unavailable QuickBooksDBXX or QBCFMonitor services on the server.
- DNS server conflict or wrong IP address configuration.
Common Symptoms of QuickBooks Error H202
Here are the signs you’re dealing with Error H202:
- QuickBooks crashes or freezes while accessing the file.
- Multi-user mode won’t activate.
- A pop-up appears saying “You are trying to work with a company file located on another computer, and this copy of QuickBooks cannot reach the server (H202)”.
- Company file is slow to load or not accessible.
How to Fix QuickBooks Error H202 (Step-by-Step)
Let’s walk you through the top troubleshooting solutions.
1. Use QuickBooks Database Server Manager
QuickBooks Database Server Manager can fix network-related errors automatically.
Steps:
- Download and install the QuickBooks Tool Hub.
- Open it and go to Network Issues tab.
- Click on QuickBooks Database Server Manager.
- Browse to your company file folder and click Start Scan.
- Once completed, reopen QuickBooks in multi-user mode.
2. Verify Hosting Settings
Make sure only the server computer has hosting enabled.
- Open QuickBooks on each workstation.
- Go to File > Utilities.
- If you see “Host Multi-User Access”, do not click it.
- If you see “Stop Hosting Multi-User Access”, click it to disable hosting on the workstation.
3. Check Windows Firewall Settings
Configure firewall settings to allow QuickBooks services through.
Steps:
- Open Control Panel > Windows Defender Firewall.
- Click Allow an app or feature through Firewall.
- Ensure QuickBooksDBXX and QBCFMonitorService are checked for both public and private networks.
- Add exceptions for ports: 8019, 56728, 55378–55382.
4. Rename the .ND File
The .ND (Network Data) file might be damaged.
Steps:
- Go to the folder where the company file is stored.
- Look for a file with the .ND extension (e.g.,
CompanyFileName.qbw.nd
). - Right-click and select Rename.
- Add
.old
to the file name. - Restart QuickBooks and try accessing the file.
Read Also: QuickBooks Cannot Communicate With the Company File.
5. Ping the Server from Workstation
A network issue might be blocking access to the server.
Steps:
- Press
Windows + R
> type cmd > press Enter. - Type
ping [server name]
and press Enter. - If you get a slow or no response, the network is misconfigured.
Additional Tips to Prevent QuickBooks Error H202
- Keep QuickBooks Desktop updated to the latest version.
- Regularly maintain and test network connectivity.
- Use static IP addresses for workstations and server.
- Periodically restart QuickBooksDBXX services.
Learn More: QuickBooks Error 6123
Conclusion
QuickBooks Error H202 can disrupt your workflow, but the good news is—it’s fixable with the right approach. From verifying hosting settings to configuring firewall rules and using the QuickBooks Tool Hub, each step above can bring you closer to resolving the issue. Always keep your software updated, monitor network activity, and don’t hesitate to call +1-866-500-0076 for professional guidance if needed.